Think about it: we all persuade people in our everyday lives. In the business world, we persuade our clients, our employees, our customers and our counterparts to take action. Whether you’re communicating with your team, making a business case to your boss or presenting a pitch, excellent presentation and communication skills are integral to your business success.

This webinar is designed for leaders at all levels who want to refine and refresh their communication and presentation skills. After this webinar, you will be able to:

• ​Assess your own communication and presentation skills

• Understand your audience

• Know what to say and how to convey it clearly

• Recognize verbal and non-verbal cues

• Understand 5 pitfalls to avoid

About the Speaker
Shannon Alter is a CPM ® (Certified Property Manager®) and National Instructor for both the Institute of Real Estate Management (IREM®) and the American Management Association (AMA).

She is the author of two books, “Say it With Success: Foolproof Ways to Enhance your Presentation Skills” and “Strategies for Working With Small Tenants”, leadership white papers and numerous industry articles, including a long-time column for the Journal of Property Management.